PrimaLuna Worldwide

Below you will find our PrimaLuna distributors. If there is no distribution in your area, please contact us through email: primaluna@primaluna.nl

Australia

Magenta Audio Pty Ltd
Australian Hi Fi Distributor

PO Box 1207
Uraidla 5142 SA
Australia

Tel : +61 (08) 8390 1673

sales@magentaaudio.com.au

www.magentaaudio.com.au/

Austria

Audio Tuning Vertriebs GmbH
Heinz Lichtenegger
Margaretenstrasse 98
A-1050 Wien
Austria

Tel. +43 1 544 85 80
Fax +43 1 545 66 97

h.l.@audiotuning.at
andreas.lang@audiotuning.at
www.audiotuning.at

Bangladesh

NOISE
Gulshan Point
Level 3
7a South Avenue
Gulshan 1
Dhaka
BANGLADESH

Tel: +8801755564444

www.bangladeshaudio.com
bangladesh.audio@gmail.com

Belarus

PI HIFI AUDIO
Bogdanovicha 153b-205
22040, Minsk
BELARUS

Tel: +375296 69 10 69

www.intonation.by
info@hifiaudio.by

Belgium

Durob Audio bv
Herman van den Dungen
Asserlaan 4
5251 XJ Vlijmen
The Netherlands

Tel. +31 73 511 25 55
Fax +31 73 511 34 11

info@durob.nl
dunge308@planet.nl
www.durob.nl

Bulgaria

Kirov High-End Ltd
Dimitar Mladenov
49, Tzaritza Iona Blvd
1324 Sofia
Bulgaria

Tel.+359 2 800 600 0
Fax +359 2 933 08 14

info@kirov-high-end.bg
www.kirov-high-end.bg

China

FIRST IMPRESSION MARKETING LTD
Robert Ma
Flat A, 4F Fuk On Factory Building
1123 Canton Road
Mongkok
Kowloon
Hong Kong

Tel. 00852 25562001
Fax 00852 25150728

robert@fimhifi.com
www.fimhifi.com

Croatia

Media Audio d.o.o.
Tonci Dumici
Gunduliceva 26A
21000 Split
Croatia

Tel. +385 21 323 550
Fax +385 21 315 220

tonci@mediaaudio.hr
info@mediaaudio.hr
www.mediaaudio.hr

Czech Republic

Kohut Audio
Marek Kohut
Ostravska 5
Slovenskej jednoty 8
040 01 Kosice
Slovak Republic

Tel. +421 55 64 608 70
Fax +421 55 64 608 70

info@primaluna.sk
www.kohutaudio.sk

Denmark

Interceptor Audio Nordic ApS
Rypevang 4
3450 Allerød

Tel: +45 48 16 12 13

info@interceptor.dk
www.interceptor.dk

France

AudioFocus
189 Bvd A. Bremond
Bat A
95320
Saint-Leu-Foret
France

Tel. +33 1 34 50 60 60

info@audio-focus.com
www.audio-focus.com

Hong Kong

FIRST IMPRESSION MARKETING LTD
Robert Ma
Flat A, 4F Fuk On Factory Building
1123 Canton Road
Mongkok
Kowloon
Hong Kong

Tel. 00852 25562001
Fax 00852 25150728

robert@fimhifi.com
www.fimhifi.com

Hungary

Sound Mania Kft.
6722 Szeged
Bokor u. 11.
Hungary

Tel. +36 70 385-6159

balintf@soundmania.hu
www.soundmania.hu

India

Absolute Phase
Prithviraj M. Vedpathak
# 48 Cubbon Road
Bangalore – 560 001
Karnataka State
INDIA

Tel. +91 080 253 274 96
Fax +91 984 409 46 69

sales@absolutephase.com
www.absolutephase.com

Iran

ELICA PARSA
TEHRAN
IRAN

Tel. +98 912 311 9468

arash.zaeemi@gmail.com

Israel

Cool and Quiet International Ltd

335 Afik Str

4285000 Beerotayim

ISRAEL

Tel:+972-(0)9-9555-686

www.audiovideo.co.il

Italy

LP Audio – Luca Parlato
Via della Tesa 20
34138 Trieste
Italy

Tel/fax. 040 56 98 24
Cell. 335 64 34 188

Contact:
info@lpaudio.it
www.lpaudio.it/

Luxemburg

Durob Audio bv
Herman van den Dungen
Asserlaan 4
5251 XJ Vlijmen
The Netherlands

Tel. +31 73 511 25 55
Fax +31 73 511 34 11

info@durob.nl
dunge308@planet.nl
www.durob.nl

Malaysia

CMY Audio & Visual SDN. BHD.
John Chee Chung Yew
LG090, Lower Ground Floor, Sungei Wang Plaza
Jalan Sultan Ismail, Kuala Lumpur
50250 Wilayah Persekutuan
Malaysia

Tel. +603 21 43 94 06
Fax +603 21 41 85 52

john@cmy.com.my
ckng78@yahoo.com
www.cmy.com.my

New Zealand

PQ Imports
117A Newell Road
R D 3
Tamahere 3283
Hamilton
New Zealand

Tel. +64 7859 2512 or +64 7859 1469
Fax. +64 7859 2513

paul@pqimports.co.nz
www.pqimports.co.nz

Norway

Audio aktøren
Storgata 22
3181 Horten

hallvar@audioakt.no
www.norskhificenter.no

Philippines

153 Island Republic Inc.
Unit F62 Scout Borromeo
South Triangle Quezon City
1103 Manila
Philippines

Tel. + 63 9285037809
Fax. + 63 3 3307686

expeditionfleet1539@gmail.com
www.expeditionfleet.com

Poland

Fast sp z.o.o.
Jarek Orszanski
Romanowska 55E
Pasar Lok. 7
91-174 Lodz
Poland

Tel. +48 42 613 37 00
Fax +48 42 613 37 77

jarek@audiofast.pl
piotrs@fast.com.pl
www.audiofast.com

Portugal

Imacustica
Rua de Santos Pousada, 644
4000-480 Porto
Portugal

Tel. + 351 225 194 180
Fax. + 351 225 194 189

imacustica@imacustica.pt
www.imacustica.pt

Russia

A&T Trade 2 Zvenigorodslkaya st. 13, bld 40
123022 Moscow
Russia

Tel. +7 495 933 3717
Fax +7 495933 3714

markov@athifi.ru
alex@attrade.ru
www.athifi.ru

Singapore

Norman Audio Pte Ltd
Ivan Cheng
1 Coleman Street # 04-45
The Adelphi
179803 Singapore

Tel. +65 63 39 82 86
Fax +65 63 39 70 57

info@normanaudio.com
www.normanaudio.com

Slovak Republic

Kohut Audio
Marek Kohut
Ostravska 5
Slovenskej jednoty 8
040 01 Kosice
Slovak Republic

Tel. +421 55 64 608 70
Fax.+421 55 64 608 70

info@primaluna.sk
www.kohutaudio.sk

Slovenia

Audio Serum d.o.o.
Parmova 25
1000 Ljubljana
Slovenia

Tel. +386 1 320 6023
Cell. +386 41 779 011

info@audio-serum.se
www.audio-serum.se

South Korea

i-world
Eric Jung
#1006, Life comi Bldg,32, 63-ro Yeongdeungpo
Seoul
South Korea

Tel. +82 (0)2 780 2063

iworld.kr@gmail.com

Spain

Sarte Audio Elite
Calle Padre Jofre, 22
46007 Valencia
Spain

Tel. +34 963 510 798

lauram@sarte-audio.com
www.sarte-audio.com

Sweden

Pause Ljub och Bild AB
Norrlandsgatan 14
111 43 Stockholm
Sweden

Tel: +46 (0)8 611 15 15

Tel: +46 (0)70 677 60 20

info@pauseljudbild.com
www.pauseljudbild.com

Switzerland

Simplyhighend.ch
Industriestrasse 111
CH-4147 Aesch BL
Switzerland

Tel: + 41 (0)61 751 11 71

www.simplyhighend.ch

Thailand

KARP AUDIO
The Nine Center Rama 9
Ground Floor (F105-106)
999 Rama 9 Road, Suanluang
Bangkok 10250
Thailand

Tel : (+66) 02 056 7852
Mobile : (+66) 080 080 4858

info@karp.co.th

The Netherlands

Durob Audio bv
Herman van den Dungen
Asserlaan 4
5251 XJ Vlijmen
The Netherlands

Tel. +31 73 511 25 55
Fax +31 73 511 34 11

info@durob.nl
dunge308@planet.nl
www.durob.nl

Turkey

Timpani Ses Ve Goruntu Sistemleri San Ve Tic Ltd sti
Adnan Arduman
Ressam Hikmet Onat Sk. 9
Istinye
34460 Istanbul
Turkey

Tel. +90 212 323 21 10
Fax +90 212 323 25 98

info@timpani.com.tr
www.timpani.com.tr

United Kingdom

Absolute Sounds
Ricardo Franassovici
58 Durham Road
SW20 0TW London
United Kingdom

Tel. +44 20 89 71 39 09
Fax +44 20 88 79 79 62

info@absolutesounds.com
pedro@absolutesounds.com
www.absolutesounds.com

United Arab Emirates

Dubai Audio
Sh.Zayed Road
Close to Mazaya Centre / Business Bay Metro station
Dubai
United Arab Emirates

Tel: +971 43 43 1441
Fax. +971 43 43 7748

info@dubaiaudio.com
www.dubaiaudio.com

United States Of America

Upscale Audio
Kevin Deal
2505 Spring Terrace
CA 91784 Upland
United States

Tel. +1 909 931 96 86
Fax +1 909 985 69 68

kevin@upscaleaudio.com
jared@upscaleaudio.com
www.upscaleaudio.com

Vietnam

AudioChoice
Khanh Nguyen
198A 3/2 str
Dist. 10th
HCMC
Vietnam

Tel. +84 865 1868

audiochoice@yahoo.com
www.hiend-audiochoice.com

PrimaLuna was established in 2003 by Dutch high-end distributor Herman van den Dungen and the company’s reasonably priced, innovative tube audio equipment quickly captured the hearts of critics and consumers alike. It’s no secret why. With more than 30 years of experience in the areas of design, manufacturing, import, export, retail and post-sale service, van den Dungen knew exactly what he wanted to bring the field of high-end audio: a company that produces affordable, reliable yet highly advanced components.

Clearly, Herman van den Dungen accurately assessed the market. PrimaLuna has quickly forged a stellar reputation across the globe, becoming one of high-end’s most recognizable brands. Specialty audio magazines such as The Absolute Sound, Stereophile, HiFi News, HiFi World, AudioReview and Sound & Vision have heaped praise upon the company’s gear.

The guiding principle behind PrimaLuna – that all facets of the operation be exceptional – applies not only to the products but the people behind them. Van den Dungen ensures that everything and everyone associated with PrimaLuna be top-of-the-line. So the company offers brilliant designers, superior manufacturing, and a first-class sales and follow up network and it does so while maintaining product affordability. We are thrilled that in such a short time, skilled distributors and savvy dealers across the globe now recognize the potential of the PrimaLuna brand – for themselves and their clientele.

Headquartered in The Netherlands, PrimaLuna distributes its products across the globe via carefully selected international distributors and their network of dealers. All possess the knowledge, the expertise, the professionalism, the resources – and just as important, the passion for music – to ensure the right PrimaLuna component winds up in your audio system. Our choice of distributors and dealers is based on many factors, among them:

Most have been involved with high-end 25 years or more; however, in emerging hi-fi markets we’ve chosen strong personalities able to become the audio leaders of the future.

They have senior influence in high-end.

They have searched the world for products without equal and tested them for excellence.

They are well-versed in the nuances of tube audio.

They are driven by a desire to share their expertise with others.

155 Responses to PrimaLuna Worldwide

  1. Reto says:

    Hi,
    My Primaluna Prologue Eight displays errors (no disc or error) when I load CD’s. Any idea how to resolve this? Is it just dust on a detector? Or can it just be a tube???
    Thank you
    Reto

  2. Ari shinozaki says:

    Hi

    I received advice from PrimaLuna several weeks back and removed the hum. Mainly by tying all the AC to the same point using a common distribution box and minimizing AC cord lengths. System sounds great

    Thanks

  3. Ilia says:

    Hi Herman,
    Can I use tube KT120 and KT150 of my amplifier “Prologue four” without modification of the amplifier?
    Thank you!

  4. Ed del Campo says:

    I have owned a pair of B&W cdmnt7 loudspeakers for approx 18 years and I have literally never used them until now. I was never able to power them properly. I opted to use thier little brothers instead as they are a pair of B&W 620 4 ohm speakers. With my set up using an adcom gfa5400 they outperformed the cdmnt7’s. That is until my local dealer offered to audition a primaluna prologue integrated amp at my house with my speakers. Lets just say that the amp never left my house. I ordered my own and am excited to receive it soon, as it is on back order. I have added a peachtree audio dac to the amp and am utterly amazed at the sound I get out of this system. I dont even watch tv anymore, and all I do is sit and sample new music for hours. Thank you for your dedication to quality, and customer service. You have a client for life.

    I do have a question. I would like to upgrade my speaker cable as well as my interconnect. I understand that B&W has good quality crossovers so I am thinking of single cable bi-wire. Is there a brand, model, type of cable that you find matches well with my set up? I can not afford the best that money can buy so I am looking for something that will make a difference but not require financing.

    Again, thank you for making such an amazing product.

    Regards

    Ed

    • beheerder says:

      Thanks Ed for your great post. Very happy that “finally” (as I may say so) you can “start” enjoying you speakers. Cabling, is as any other component, about matching. I assume you are living in USA. From the reactions from my store-manager (they deal much more with this kind of situations than I/we do) AudioQuest is in many cases a good solution. Good quality, acceptabe pricing. If you were from The Netherlands you could get our own AH! interconnects, powercables, speakercables. Mainly sold in our own shop as we want to keep margins, and as such pricing, low. Hope you will get your amp soon and that my cable suggestions is of help. Best regards, Herman van den Dungen

  5. Ed says:

    Thank you for your reply. I was wondering if you could answer another question or two. I am hearing differing opinions on whether to plug the PrimaLuna Integrated Amp into a surge protector/line conditioner or not. One opinion from my rep that I have received is that doing so could rob the unit of power and that the transformers are sufficient to fend of a power surge. I would love to hear your opinion on this.

    Also, could you weigh in on single cable bi-wire vs straight, specifically with B&W CDM7’s. I hear from some that it makes no difference but I hear from others that B&W has good enough crossovers where it does make a difference. Any thoughts or opinions on this?

    Thanks again for your personal attention. It is refreshing to be able to get this type of opinion and advice from the creators of a terrific product.

    Regards

    Ed

    • beheerder says:

      Hallo Ed!

      If the protector/line conditioner is not too small and it is not limiting anything, it can be an advantage. That said, the current PL amplifiers have already am offsetkiller circuit build-in. So a part of the job of a protector/line conditioner is already done. You can ask service@durob.nl about the AH! single OffsetKiller.

      Biwiring has been populer for a while, now single straight wiring is most common. What YOU like best, is the best choice.

      Best regards,

      Herman

  6. Brian says:

    I have a problem with my Prologue 2. I am running kt120s for a while and no after serval months the volume goes very loud but no one touched the volume control. Any thoughts on what might be causing the problem?

    • beheerder says:

      Hallo! I will send you a message by mail about suggestions. Best regards, Herman van den Dungen

      • Tailor Daniels says:

        Hello Herman–Related: I have a Prologue 2. It has been suggested, because of the valve amp’s relatively high output impedance, that I bi-wire my two-way Totem Arros (or a similiar speaker at 87dB), but with 4 ohm tap connected to the LF and the 8 ohm tap connected to the HF (with the returns to 0 ohm, of course), balancing the speaker’s impedance variation. The quick version, anyway. I understand how this might improve my sound, but it is safe? Any information would be greatly appreciated. Thanks for your engagement. Regard, Tailor Daniels

        • Tailor Daniels says:

          Rather, appropriately, 4 ohm tap to speaker HF, 8 ohm tap to speaker LF. Thanks…

  7. Amin says:

    Hi there,
    i’m totally wondering to purchase integrated Dialogue Premium HP to be matched with my Sonus Faber Venere3 .
    the point is that I’m living in IRAN and it seems there is no agent or dealer of Primaluna products… I’ll appreciate to guide me in proper way to purchase your gear with reasonable price not retail ones ?
    Thanks for your feedback in advance.

    Amin

    • beheerder says:

      Dear Amin, Sorry for the late reply. We have a distributor in Iran. Please contact Mr Arash Zaeemi at email arash.zaeemi@gmail.com

      With best regards

      • amin says:

        Dear Beheerder

        Thanks for your kind reply, I got contact with this gentleman and happy to hear that your products in IRAN is available.
        My current speakers are Sonus Faber Venere 3 running with Primare PRE+Power+CD player.
        I’ll appreciate to have your technical recommendation regarding best choice of integrated and separately pre+power to be matched with my speakers.

        Thanks in advance for your support.
        Amin

  8. Filipe Santos says:

    Hi

    Recently may PL Prologue One got one of it´s output transformers burned, after being left turned on for a whole afternoon. Don´t know yet if it was a problem with a tube or due to overheating….
    Anyway, i´m having a lot of trouble to find a substitute part…and i´ve been told also that a release about new fuses for this amp had been difused by PL to prevent this from happening, buit never saw it.

    So, my question is How can i buy a new transformer, ans what should be the value of the fuse to prevent this fom happening?

    Thanks

  9. Peter says:

    Hi There i own a prologue one need to change the tubes. could anybody tell me which nos tubes give the best result? and is it true that you can put the kt88 r 120 or 150 in the prologue one or does it needs a adjustment and so what kind of ajustment?

  10. Joachim says:

    Hi! What capasitors are used in the Primaluna Dialogue Premium Preamp?

  11. Veikko says:

    Hi,

    I ran into problem last night with my Prima Luna Prologue Premium power amp. I found old KT88 tubes and decided to give them a try. One of them blew instantly (red glow) and the Bad Tube indicator was lit. I immediately turned the amp of. I changed all the tubes for new ones including front end and now the amp is dead silent. The power turns on (front light led is on) and all the tubes are lit, but there is no sound. Is it possible that the amp is now in protective mode and can’t reset itself for some reason? No smoke or any kind of strange smell came out of amp. If the amp circuit is locked in the protective mode, do i need new circuit or specialists to reset it?

    Thanks,

  12. Win Shaw says:

    Hello,
    I recently auditioned the Primaluna Prologue Premium with ProAC Response DB1.
    I was advised to give the ATC SCM 19 V2 a test.
    I was told that the ATCs’ are very particular with regards to amplification.
    My question, which is a better match for the Prologue Premium , ProAC or ATC ?

    Thanks

    • beheerder says:

      That’s something only YOU can decide. Long ago I hear models of these brands, but both could be very, very impressive. Good choice to start with!

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