Help! My remote-control is out of control…

Remote PrimaLuna And, of course,  always at the wrong moment:-).

If your remote control doesn’t function anymore, it is probably a matter of changing the batteries with good quality, the same type of batteries. Sometimes that doesn’t work, and you need to investigate a little more, so:

  1. Check the batteries in use; if you notice any proof of leakage (wet or dry), forget these batteries.
  2. Check the battery contacts in the remote and clean them if you feel/see that this is necessary. Also, using contact-cleaner, contact-enhancer is a good idea.
  3. If new, good-quality batteries make the remote function again, you are done!
  4. If the remote with cleaned contacts ánd fresh full batteries still does not function, it might be that the remote is really broken. How to test? Just do like you want to take a picture of the eye of your remote, and on the screen of your digital camera, you will see the LED light up (if the remote functions) once you press a button on the remote. If the remote is broken, you won’t see the LED in the picture.
  5. If you do see the LED light up in the picture, but your equipment does not react, then it might be that the carrier of the signal is active, but the necessary signal isn’t. And worse, if the receiver is broken, the only thing you can do is bring the equipment to your specialist dealer.
  6. And … last but not least … never use chargeable batteries in your remotes.

Hope this info from Durob’s service department by Michiel is of help for you and can save you some time, money, and travel!

 

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About beheerder

50 years of being with and in the world of high-end audio equipment. As distributor of Krell, Sonus Faber, Cello, Conrad-Johnson and many more, initiator of brands like Kiseki, Cogelco, AH!, PrimaLuna, Mystère and maybe more to follow.
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2 Responses to Help! My remote-control is out of control…

  1. clement lee's avatar clement lee says:

    Hi,

    Great article, I have followed the instructions above. My problem seems unique. The battery has leaked.

    The terminals have been cleaned, the battery replaced, and can confirm led light works, and the prima luna receiver does react, BUT only if the remote is less than 1 meter away!

    Any ideas?

    thanks for any suggestions

    Clement

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