Herman van den Dungen’s connections with Japan Part 3



Another time I went visiting Japan as we felt there was something to happen in the Koetsu distribution. Both Dave Fletcher of Sumiko and I felt that things were not going as smooth as before. Deliveries were delayed while payments were made; cartridges sounded differently. We had to pick the best sounding ones and we were sending back the wrong ones. Sugano’s reaction was quite incoherent: we had to pay very high costs for repair while the cartridges were new! Also delays were getting huge. Situation became out of control.

One day, we did not receive our ordered and paid cartridges in time. Searching for info, I found out that instead of shipping to Holland, the cartridges were sent to Switzerland. Sugano’s excuse was that Switzerland did not belong to Europe! Well it was time to wake up and take action … To be continued.

About beheerder

Almost 40 years of being with and in the world of high-end audio equipment. As distributor of Krell, Sonus Faber, Cello, Conrad-Johnnson and many more, initiator of brands like Kiseki, Cogelco, AH!, PrimaLuna, Mystère and maybe more to follow.
This entry was posted in Algemeen info - Informations générales, Distributors, Funny stuff, PrimaLuna, Technology, Versterkers - Amplificateurs and tagged . Bookmark the permalink.

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